This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website or app?
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We collect information from our website visitors. or other details to help you with your experience. Include:
+ Username
+ Email
+ Phone number
When do we collect information?
We collect information from you when you or enter information on our site. Provide us with feedback on our products or services
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
We do not use cookies for tracking purposes
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.that make your site experience more efficient and may not function properly.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
We do not include or offer third-party products or services on our website.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users.
We have not enabled Google AdSense on our site but we may do so in the future.
Below are the steps for you to delete your account from Travelviet's system
+ Send an email to [email protected] with the subject line Request to delete account
+ After Travelviet receives the request via email, we will contact you to confirm the information
+ Delete your account from the system and notify us via email within 72 hours from the time of receiving your request.
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Do we let third-parties, including ad networks or plug-ins collect PII from children under 13?
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe.
Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
We will notify you via phone call
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
If at any time you would like to unsubscribe from receiving future emails, you can email us at: [email protected]
and we will promptly remove you from ALL correspondence.
Travelviet collects information when the Host uses the Application, including:
a. Account Information: Host/Company Name, address, contact information, financial information (for payment and contractual purposes).
b. Activity Data: Information about rooms, prices, room status, booking information, and transaction data with Affiliates (CTVs).
c. Technical Data: IP address, device type, operating system, application access logs, used for performance improvement and security.
The collected information is used for the following purposes:
a. Service Operation: To provide, maintain, and improve the Application's functionalities, including room and price updates, and booking management.
b. Contract Fulfillment: To process transactions, payments, and contractual obligations between Travelviet and the Host.
c. Analysis and Improvement: To analyze usage data to understand and enhance the user experience and develop new features.
d. Customer Support: To respond to support requests and troubleshoot technical issues. e. Security: To detect and prevent fraudulent or unauthorized activities.
Travelviet commits not to sell the Host's personal information to third parties. However, information may be shared in the following cases:
a. With Customers: Information about the accommodation, pricing, and room availability will be shared with Travelviet's customers through the booking platform to facilitate reservations.
b. With Affiliates (CTVs): Related booking and commission information will be shared with the corresponding CTVs for performance management purposes.
c. Service Providers: With trusted third parties who assist Travelviet in operating the application and services (e.g., cloud hosting, data analytics), these parties are only permitted to use the information within the scope authorized by Travelviet.
d. Legal Requirements: When legally required by government authorities, by law, or to protect Travelviet's legitimate interests.
Travelviet implements appropriate physical, electronic, and managerial security measures to protect personal information from unauthorized access, use, or disclosure. However, no data transmission system is completely secure, and the Host understands that all risks in transmitting data over the Internet exist.
The Host's data will be stored throughout the duration the Host is a partner of Travelviet and thereafter for a necessary period to comply with legal obligations, resolve disputes, or enforce agreements.
Travelviet reserves the right to update this Privacy Policy from time to time. Travelviet will notify the Host of any significant changes via the Application or email. The Host's continued use of the Application after the Policy is updated signifies their acceptance of the changes.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
Travelviet.net (Hanoi Color Software Co., Ltd)
S01-L26 Solasta Mansion Duong Noi, Ha Dong, Ha Noi, Viet Nam
Email: [email protected]
Last Edited on 2025-10-25
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